Privacy Policy

PRIVACY POLICY

Last updated: July 2, 2026

CHANDRAYALI LLC respects your privacy and is committed to handling personal information transparently and responsibly.

This Privacy Policy explains how CHANDRAYALI LLC, operating under the Chandrayali brand, collects, uses, stores, discloses, and protects personal information when you visit our website, subscribe to our communications, purchase a product or service, apply for or participate in a course, membership, mentorship, certification, event, retreat, or other offering, or otherwise communicate with us.

1. COMPANY INFORMATION

The entity responsible for processing your personal information is:

CHANDRAYALI LLC
30 N Gould St #62319
Sheridan, WY 82801
United States

Email: admin@chandrayali.com

CHANDRAYALI LLC is a limited liability company organized in the State of Wyoming, United States.

2. SCOPE OF THIS POLICY

This Privacy Policy applies to personal information collected through:

Our website and landing pages.
Contact, registration, application, and intake forms.
Course, membership, and digital-product platforms.
Payment and checkout pages.
Email communications and newsletters.
WhatsApp communications.
Online classes, mentorships, certifications, events, and retreats.
Advertising, analytics, and social-media interactions.
Customer service and administrative communications.

Third-party websites and platforms may have their own privacy policies. We encourage you to review those policies before providing personal information through those services.

3. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of information.

Contact Information

This may include:

Full name.
Email address.
Telephone number.
Country or general location.
Social-media username.
Mailing or billing address.

Account and Transaction Information

This may include:

Products or services purchased.
Course, membership, or program enrollment.
Payment status and transaction history.
Billing information.
Account credentials.
Refund, cancellation, or customer-service history.

Payment-card information is normally processed directly by our payment providers. We do not normally receive or store your complete payment-card number.

Application and Program Information

When you apply for or participate in a mentorship, certification, retreat, course, or other program, we may collect information such as:

Professional background.
Business goals and challenges.
Previous training or experience.
Reasons for applying.
Expectations and desired outcomes.
Responses to questionnaires or intake forms.
Feedback, testimonials, and program communications.

Sensitive or Wellness-Related Information

Because some of our educational programs relate to embodiment, somatic movement, menstrual awareness, pelvic wellbeing, feminine sexuality, and personal development, you may voluntarily provide information concerning:

Physical wellbeing.
Menstrual or reproductive experiences.
Emotional wellbeing.
Movement limitations or accessibility needs.
Sexual wellness.
Personal history or life experiences.
Other information that may be considered sensitive under applicable law.

We ask that you only provide information that is relevant and that you feel comfortable sharing.

Where legally required, we will obtain your consent before collecting or using sensitive or consumer health information. We do not use information voluntarily shared about your health, menstrual cycle, sexuality, or personal history for targeted advertising.

Our programs are educational and are not a substitute for medical care, psychological treatment, diagnosis, or emergency services.

Communications

We may collect information contained in:

Emails.
Contact forms.
WhatsApp messages.
Customer-support requests.
Program discussions.
Survey responses.
Testimonials.
Audio or video communications when recording has been disclosed and permitted.

Technical and Website Information

When you visit our website, we or our service providers may collect:

IP address.
Browser and device type.
Operating system.
Approximate location derived from IP address.
Referring website.
Pages viewed.
Links clicked.
Date and time of visits.
Cookie identifiers.
Advertising identifiers.
Website interaction and conversion data.

Non-essential analytics and advertising technologies are used according to your cookie preferences where consent is required.

4. HOW WE COLLECT INFORMATION

We collect personal information:

Directly from you.
Automatically through cookies and similar technologies.
Through payment, website, course-hosting, and communication providers.
Through social-media and advertising platforms.
From a person who purchases or registers for a service on your behalf.
From publicly available professional or business sources when appropriate.

5. HOW WE USE PERSONAL INFORMATION

We may use your information to:

Process purchases and payments.
Register you for courses, programs, certifications, events, or retreats.
Deliver digital products and educational services.
Create and administer customer accounts.
Review applications and determine program suitability.
Communicate about purchases, schedules, access, or service changes.
Respond to questions and customer-support requests.
Provide mentorship, education, and program support.
Personalize the customer experience.
Send newsletters and promotional communications where permitted.
Measure website performance and visitor activity.
Measure marketing and advertising performance.
Improve our website, offers, content, and customer experience.
Detect fraud, misuse, or security incidents.
Protect our legal rights and enforce our agreements.
Maintain accounting, tax, payment, and business records.
Comply with applicable legal and regulatory obligations.

6. LEGAL BASES FOR PROCESSING

Where applicable law requires a legal basis, we process personal information on one or more of the following grounds:

Contract

Processing is necessary to provide a product or service you purchased or requested.

Consent

You have given permission for a specific activity, such as receiving promotional emails, enabling analytics cookies, enabling advertising cookies, or providing certain sensitive information.

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

Legitimate Business Interests

We may process information when reasonably necessary to operate and improve our business, communicate with customers, prevent fraud, secure our services, and understand business performance, provided that these interests are not overridden by your rights.

Legal Obligations

We may process and retain information when required for tax, accounting, regulatory, legal, or compliance purposes.

7. EMAIL MARKETING

We may send promotional emails when you have subscribed, requested information, purchased a related product where permitted, or otherwise consented to receive communications.

You may unsubscribe at any time by:

Using the unsubscribe link included in an email.
Contacting admin@chandrayali.com.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related messages concerning an active purchase, account, course, membership, event, or program.

8. COOKIES, ANALYTICS, AND ADVERTISING

We use cookies and similar technologies to operate the website, remember preferences, understand website activity, and measure marketing.

These technologies may include:

Essential website cookies.
Wix website and security technologies.
Google Analytics.
Meta Pixel and Meta advertising technologies.
Embedded forms, video, or course-platform technologies.
Conversion tracking and advertising measurement tools.

Where consent is legally required, analytics and advertising technologies will not be activated unless you choose to accept them.

You can change your preferences through the Cookie Settings link available on our website.

Additional information is available in our Cookie Policy.

9. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose information to service providers that assist us in operating our business.

These providers may include:

Wix, for website hosting, forms, security, and website functionality.
Podia, for course hosting, memberships, customer accounts, and digital products.
Stripe and other payment processors, for payment processing and fraud prevention.
Google, for website analytics and related services.
Meta, for advertising measurement and marketing services.
Email marketing and automation providers.
WhatsApp and other communication providers.
Cloud-storage and administrative providers.
Accountants, legal advisers, contractors, and professional consultants.
Government, regulatory, law-enforcement, or judicial authorities when legally required.

Service providers may process personal information only as necessary to provide their services, subject to their contractual and legal obligations.

10. SALE AND SHARING OF PERSONAL INFORMATION

CHANDRAYALI LLC does not sell personal information in exchange for money.

We may use analytics and advertising providers that receive website identifiers, cookie data, IP addresses, device information, or browsing activity.

Under certain privacy laws, the use of advertising technologies may be legally described as “sharing,” “targeted advertising,” or a similar term, even when no money is exchanged.

Where applicable, you may opt out by:

Rejecting advertising cookies.
Changing your Cookie Settings.
Contacting admin@chandrayali.com.

We do not knowingly sell sensitive personal information or consumer health information.

11. INTERNATIONAL PROCESSING

CHANDRAYALI LLC is established in the United States, and our service providers may operate in the United States and other countries.

As a result, personal information may be processed or stored outside the country where you live.

Where required by applicable law, we use appropriate contractual, organizational, or legal safeguards for international processing and transfers of personal information.

12. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

The length of our relationship with you.
Whether you have an active account, purchase, or program.
Tax and accounting requirements.
Payment and transaction-record requirements.
Legal limitation periods.
Dispute resolution and legal claims.
Fraud prevention and security requirements.
Whether you have withdrawn consent or requested deletion.

Transaction, tax, and accounting records may be retained for the period required by applicable law.

Marketing information is generally retained until you unsubscribe, withdraw consent, or request deletion, unless retention is otherwise legally required.

13. YOUR PRIVACY RIGHTS

Depending on where you live and the law applicable to you, you may have the right to:

Know whether we process your personal information.
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Request restriction of certain processing.
Object to certain processing.
Withdraw consent.
Request a portable copy of certain information.
Opt out of targeted advertising or certain forms of data sharing.
Appeal a decision concerning a privacy request where applicable.
Submit a complaint to a relevant privacy or data-protection authority.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

To submit a request, email:

admin@chandrayali.com

Please include enough information for us to identify your records and understand your request. We may need to verify your identity before completing the request.

Authorized agents may submit requests where permitted by law, but we may require evidence of their authority.

14. EUROPEAN AND UNITED KINGDOM USERS

Where the European Union General Data Protection Regulation, the United Kingdom General Data Protection Regulation, or related laws apply, you may have rights to:

Access your personal data.
Correct inaccurate personal data.
Request erasure.
Restrict processing.
Object to processing based on legitimate interests.
Withdraw consent.
Receive certain data in a portable format.
Submit a complaint to your local supervisory authority.

You also have the right to object to direct marketing at any time.

15. UNITED STATES STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights, subject to the scope, thresholds, and exemptions of the applicable state law.

These may include rights to access, correct, delete, or obtain a copy of personal information, and to opt out of targeted advertising, sale, or certain forms of sharing.

Requests may be submitted to admin@chandrayali.com.

16. DATA SECURITY

We use reasonable administrative, organizational, and technical measures intended to protect personal information from unauthorized access, alteration, misuse, disclosure, or loss.

However, no electronic transmission, website, database, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any password or account credentials associated with our services.

17. CHILDREN’S PRIVACY

Our website and services are intended for adults and are not directed to children under the age of 18.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information without appropriate authorization, contact admin@chandrayali.com so that we can review and, where appropriate, delete the information.

18. THIRD-PARTY LINKS AND PLATFORMS

Our website may contain links to third-party websites, social networks, course platforms, payment pages, or other services.

We are not responsible for the privacy, security, availability, or content of third-party services. Your use of those services is governed by their own terms and privacy policies.

19. BUSINESS TRANSFERS

If CHANDRAYALI LLC is involved in a merger, acquisition, restructuring, financing, sale of assets, or transfer of all or part of the business, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

20. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when our services, technologies, providers, or legal obligations change.

The revised policy will be published on this page with an updated revision date.

Material changes may also be communicated through the website or by email where appropriate.

21. CONTACT US

For questions, concerns, or privacy requests, contact:

CHANDRAYALI LLC
30 N Gould St #62319
Sheridan, WY 82801
United States

Email: admin@chandrayali.com